Vamana Foods LTD. (“us”, “we”, or “Vamana Foods LTD.”, which also includes its affiliates) is the author and publisher of the internet resource www.Vamana Foods LTD..co.in (“Website”) on the world wide web as well as the software and applications provided by Vamana Foods LTD., including but not limited to the mobile applications, and the software and applications of the brand name ‘Vamana Foods LTD. ’, Vamana Foods LTD. content (together with the Website, referred to as the “Services”).
The type of information collected from the Users, including Personal Information (as defined in paragraph 2 below) and Sensitive Personal Data or Information (as defined in paragraph 2 below) relating to an individual; The purpose, means and modes of collection, usage, processing, retention and destruction of such information; and How and to whom Vamana Foods LTD. will disclose such information. COLLECTION OF PERSONAL INFORMATION Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Vamana Foods LTD.. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
contact data (such as your email address and phone number); demographic data (such as your gender, your date of birth and your pin code); data regarding your usage of the services and history of the appointments, lab orders made by or with you through the use of Services; other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters. The information collected from you by Vamana Foods LTD. may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.
“Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
passwords; financial information such as bank accounts, credit and debit card details or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; information received by body corporate under lawful contract or otherwise; visitor details as provided at the time of registration or thereafter; and call data records. Vamana Foods LTD. will be free to use, collect and disclose information that is freely available in the public domain without your consent.
PRIVACY STATEMENTS 1 ALL USERS NOTE: This section applies to all users.
1.3 All the information provided to Vamana Foods LTD. by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that Vamana Foods LTD. may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (d) for communication purpose so as to provide You a better way of booking appointments and for obtaining feedback in relation to the Providers and their practice, (e) debugging customer support related issues.. Vamana Foods LTD. also reserves the right to use information provided by or about the End-User for the following purposes: Publishing such information on the Website. Contacting End-Users for offering new products or services. Contacting End-Users for taking product and Service feedback. Analyzing software usage patterns for improving product design and utility. Analyzing anonymized practice information for commercial use. If you have voluntarily provided your Personal Information to Vamana Foods LTD. for any of the purposes stated above, you hereby consent to such collection and use of such information by Vamana Foods LTD.. However, Vamana Foods LTD. shall not contact You on Your telephone number(s) for any purpose including those mentioned in this sub-section 4.1(iii), if such telephone number is registered with the Do Not Call registry (“DND Registry”) under the PDPA without your express, clear and un-ambiguous written consent.
1.5 Vamana Foods LTD. does not control or endorse the content, messages or information found in any Services and, therefore, Vamana Foods LTD. specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Vamana Foods LTD. relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Vamana Foods LTD. relating to the same.
1.6 You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through privacy@Vamana Foods LTD..co.in. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or Vamana Foods LTD. has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, Vamana Foods LTD. may, at its sole discretion, discontinue the provision of the Services to you. There may be circumstances where Vamana Foods LTD. will not correct, delete or update your Personal Data, including (a) where the Personal Data is opinion data that is kept solely for evaluative purpose; and (b) the Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
1.7 If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through email@example.com . We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes. Please note that your withdrawal of consent, or cancellation of account may result in Vamana Foods LTD. being unable to provide you with its Services or to terminate any existing relationship Vamana Foods LTD. may have with you.
1.8 If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at firstname.lastname@example.org .
1.9 Vamana Foods LTD. may require the User to pay with a credit card, wire transfer, debit card or cheque for Services for which subscription amount(s) is/are payable. Vamana Foods LTD. will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, Vamana Foods LTD. provides you an option not to save your payment details. User is advised, however, that internet technology is not full proof safe and User should exercise discretion on using the same.
1.10 Due to the communications standards on the Internet, when a User or the End-User or anyone who visits the Website,Vamana Foods LTD. automatically receives the URL of the site from which anyone visits. Vamana Foods LTD. also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyze overall trends to help improve its Service. The linkage between User’s IP address and User’s personally identifiable information is not shared with or disclosed to third parties. Notwithstanding the above, Vamana Foods LTD. may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
1.11 The Website uses temporary cookies to store certain (that is not sensitive personal data or information) that is used by Vamana Foods LTD. and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, Vamana Foods LTD. may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies however, do not store any Personal Information of the User. You may adjust your internet browser to disable cookies. If cookies are disabled you may still use the Website, but the Website may be limited in the use of some of the features.
1.12 A User may have limited access to the Website without creating an account on the Website. Unregistered Users can make appointments with the doctors by providing their name and phone number. In order to have access to all the features and benefits on our Website, a User must first create an account on our Website. To create an account, a User is required to provide the following information, which such User recognizes and expressly acknowledges is Personal Information allowing others, including Vamana Foods LTD., to identify the User: name, User ID, email address, country, ZIP/postal code, age, phone number, password chosen by the User and valid financial account information. Other information requested on the registration page, including the ability to receive promotional offers from THNGEDU, is optional. Vamana Foods LTD. may, in future, include other optional requests for information from the User to help Vamana Foods LTD. to customize the Website to deliver personalized information to the User.
1.14 The Website may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorized Vamana Foods LTD. representatives or agents, and their opinions or statements do not necessarily reflect those of Vamana Foods LTD., and they are not authorized to bind Vamana Foods LTD. to any contract. Vamana Foods LTD. hereby expressly disclaims any liability for any reliance or misuse of such information that is made available by Users or visitors in such a manner.
1.16 Vamana Foods LTD. maintains a strict “No-Spam” policy, which means that Vamana Foods LTD. does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
1.17 Vamana Foods LTD. has implemented best international market practices and security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, Vamana Foods LTD. shall not be held liable for any loss whatsoever incurred by the User.
1.18 Vamana Foods LTD. implements reasonable security practices and procedures and has a comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Vamana Foods LTD.’s business.
2 PROVIDERS NOTE: This section applies to all Providers.
2.1 As part of the registration as well as the application creation and submission process that is available to Providers on Vamana Foods LTD., certain information, including Personal Information or Sensitive Personal Data or Information is collected from the Providers.
2.3 Providers’ personally identifiable information, which they choose to provide to Vamana Foods LTD., is used to help the Providers describe and identify themselves. This information is exclusively owned by Vamana Foods LTD. You will be the owner of your information and you consent to Vamana Foods LTD. collecting, using, processing and/or disclosing this information for the purposes hereinafter stated . Vamana Foods LTD. may use such information for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. Vamana Foods LTD. also reserves the right to use information provided by or about the Provider for the following purposes: Publishing such information on the Website. Contacting Providers for offering new products or services subject to the telephone number registered with the DNC Registry. Contacting Providers for taking product feedback. Analyzing software usage patterns for improving product design and utility. Analyzing anonymized practice information including financial, and inventory information for commercial use.
2.4 Vamana Foods LTD. automatically enables the listing of Providers’ information on its Website for every ‘Doctor’ or ‘Clinic’ added to a Practice using its software. The Provider information listed on Website is displayed when End-Users search for doctors on Website, and the Provider information listed on Website is used by End-Users to request for TagIt Appointments. Any personally identifiable information of the Providers listed on the Website is not generated by Vamana Foods LTD. and is provided to Vamana Foods LTD. by Providers who wish to enlist themselves on the Website, or is collected by Vamana Foods LTD. from the public domain. Vamana Foods LTD. displays such information on its Website on an as-is basis making no representation or warranty on the accuracy or completeness of the information. As such, we strongly encourage Providers to check the accuracy and completeness of their information from time to time, and inform us immediately of any discrepancies, changes or updates to such information. Vamana Foods LTD. will, however, take reasonable steps to ensure the accuracy and completeness of this information.
2.5 Vamana Foods LTD. may also display information for Providers who have not signed up or registered for the Services, provided that the Providers have consented to Vamana Foods LTD. collecting, processing and/or disclosing their information on the Website. Such Providers are verified by Vamana Foods LTD. or its associates, and Vamana Foods LTD. makes every effort to capture accurate information for such Providers. However, Vamana Foods LTD. does not undertake any liability for any incorrect or incomplete information appearing on the Website for such Providers.
3 END-USERS NOTE: This section applies to all End-Users.
3.1 As part of the registration/application creation and submission process that is available to End-Users on this Website, certain information, including Personal Information or Sensitive Personal Data or Information is collected from the End-Users.
3.3 If you have inadvertently submitted any such information to Vamana Foods LTD. prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, processed, stored, used or disclosed, then you may access, modify and delete such information by using options provided on the Website. In addition, you can, by sending an email to privacy@Vamana Foods LTD..co.in, inquire whether Vamana Foods LTD. is in possession of your personal data, and you may also require Vamana Foods LTD. to delete and destroy all such information.
3.4 End-Users’ personally identifiable information, which they choose to provide on the Website is used to help the End-Users describe/identify themselves. Other information that does not personally identify the End-Users as an individual, is collected by Vamana Foods LTD. from End-Users (such as, patterns of utilization described above) and is exclusively owned by Vamana Foods LTD.. Vamana Foods LTD. may also use such information in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. In particular, Vamana Foods LTD. reserves with it the right to use anonymized End-User demographics information and anonymized End-User health information for the following purposes: Analyzing software usage patterns for improving product design and utility. Analyzing such information for research and development of new technologies. Using analysis of such information in other commercial product offerings of Vamana Foods LTD.. Sharing analysis of such information with third parties for commercial use.
3.5 Vamana Foods LTD. will communicate with the End-Users through email, phone and notices posted on the Website or through other means available through the service, including text and other forms of messaging. The End-Users can change their e-mail and contact preferences at any time by logging into their “Account” at www.Vamana Foods LTD..in and changing the account settings.
3.6 At times,Vamana Foods LTD. conducts a User survey to collect information about End-Users’ preferences. These surveys are optional and if End-Users choose to respond, their responses will be kept anonymous. Similarly, Vamana Foods LTD. may offer contests to qualifying End-Users in which we ask for contact and demographic information such as name, email address and mailing address. The demographic information that Vamana Foods LTD. collects in the registration process and through surveys is used to help Vamana Foods LTD. improve its Services to meet the needs and preferences of End-Users.
3.7 Vamana Foods LTD. may keep records of electronic communications and telephone calls received and made for making appointments or other purposes for the purpose of administration of Services, customer support, research and development and for better listing of Providers.
3.8 All Vamana Foods LTD. employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every End-Users’ Personal Information or Sensitive Personal Data and Information. Vamana Foods LTD. has put in place procedures and technologies as per good industry practices and in accordance with the applicable laws, to maintain security of all personal data from the point of collection to the point of destruction. Any third-party data processor to which Vamana Foods LTD. transfers Personal Data shall have to agree to comply with those procedures and policies, or put in place adequate measures on their own.
3.10 To the extent necessary to provide End-Users with the Services, Vamana Foods LTD. may provide their Personal Information to third party contractors who work on behalf of or with Vamana Foods LTD. to provide End-Users with such Services, to help Vamana Foods LTD. communicate with End-Users or to maintain the Website. Generally these contractors do not have any independent right to share this information, however certain contractors who provide services on the Website, including the providers of online communications services, may use and disclose the personal information collected in connection with the provision of these Services in accordance with their own privacy policies. In such circumstances, you consent to us disclosing your Personal Information to contractors, solely for the intended purposes only.
4 CASUAL VISITORS NOTE:
4.1 No sensitive personal data or information is automatically collected by Vamana Foods LTD. from any casual visitors of this website, who are merely perusing the Website.
4.3 If you, as a casual visitor, have inadvertently browsed any other page of this Website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this browser application should ordinarily clear all temporary cookies installed by Vamana Foods LTD.. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as Vamana Foods LTD. cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website.
If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.
CHILDREN’S AND MINOR’S PRIVACY Vamana Foods LTD. strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Vamana Foods LTD. Website and Services are not intended for use by minors, Vamana Foods LTD. respects the privacy of minors who may inadvertently use the internet or the mobile application.
Indicative List of Information by Nature of Service
End-Users using the Website by registering for an account on the Website or ‘Vamana Foods LTD.’ mobile application: You can create an account by giving us information regarding your [name, mobile number, email address], and such other information as requested on the End-User registration page. This is to enable us to provide you with the facility to use the account to book your appointments and store other health related information.
End-Users using the Website without registering for an account on the Website or ‘Vamana Foods LTD.’ mobile application (i.e., ‘Guest’ End-User): You can use the Website without registering for an account, but to book an appointment, you may be asked certain information (including your [mobile number], and such other information as requested when you choose to use the Services without registration) to confirm the appointment.
Diagnostic labs availing of the free listing service on the Website or ‘Vamana Foods LTD.’ mobile application by registering for an account: As aVamana Foods LTD. Partner, you may be required to provide us with information regarding your [name, mobile number, email address], and such other information as requested on the Partner registration page to create an account. Vamana Foods LTD. may send email and/or SMS confirmations or other communications to End-Users in connection with their bookings, appointments or other interactions with you, if such interactions have been facilitated by Vamana Foods LTD.
Vamana Foods LTD. Partner availing of the free listing service on the Website or ‘Vamana Foods LTD.’ mobile application without registering for an account: As a Vamana Foods LTD. Partner, you may avail of the listing service without registering for an account by providing information regarding your [name, mobile number, email address], and such other information as requested by any of Vamana Foods LTD.’s employees or agents who contact you in person or by telephone. In such event, Vamana Foods LTD. will maintain this information if and until you choose to register for an account, for which Vamana Foods LTD. may contact you from time to time. Vamana Foods LTD. will, after such information is collected from you, send you a confirmation email confirming the information provided and the fact that you will be listed on the Website. In the event you do not wish to be so listed on the Website, please inform Vamana Foods LTD. immediately at email@example.com
Vamana Foods LTD. Partner using the ‘’ and/or ‘Tab’ products: You will be required to create an account and may be required to provide Vamana Foods LTD. with information regarding your [name, mobile number, email address], and such other information as requested byVamana Foods LTD. on the and/or Tab Partner registration page, in order to complete your registration.
Upon registration, Vamana Foods LTD. will access non-personally identifiable information of your Members from your patient records. You agree to make your Members fully aware of such access.
Vamana Foods LTD. reserves the right to extend and withdraw ‘ABS’ (also known as Instant) functionality to you at its sole discretion, based on the number of End-User appointments being honoured by you. The extension or withdrawal of such facility shall be intimated to you by Vamana Foods LTD..
You have an option under these products to switch on ‘End-User Feedback’. This will mean that you are giving one or more Members’ contact details to Vamana Foods LTD.’s feedback system. End-Users may choose to send feedback anonymously too, in which case you agree that you have no objection to such anonymous feedback. The feedback system will then send an SMS and email to the patient(s) asking for feedback which may then be published on the Website. You agree to make your Members fully aware of the possibility of their receiving such feedback queries.